Having trouble with TikTok messages not working or sending?

Here are some fixes to try:

Network and App Issues

– Check your network connection:

Ensure your internet connection is stable by switching between Wi-Fi and mobile data or restarting your router.

– Update TikTok: Visit the App Store or Google Play Store to ensure you’re using the latest version of TikTok, as outdated versions can cause messaging issues.

– Clear TikTok cache: Go to your profile, tap the menu, and select “Settings and Privacy” > “Free up space” > “Clear Cache” to remove corrupted temporary data.

– Restart the app and your phone: Sometimes, a simple restart can resolve minor glitches.

Account and Privacy Settings

– Verify age and privacy settings: If you’re under 16, TikTok disables DMs by default. Adjust who can message you by going to “Settings and Privacy” > “Privacy” > “Direct Messages” and setting it to “Everyone” or “Friends”.

– Check if you’re blocked: Try messaging another user to see if the issue is specific to one person.

Advanced Troubleshooting

– Log out and log back in: Refresh your session by logging out and logging back in, but ensure you remember your login credentials.

– Reinstall TikTok: Uninstalling and reinstalling can clear hidden bugs or corrupt app files, but note that drafts saved only on your phone will be lost.

– Reset network settings (iPhone only): Go to “Settings” > “General” > “Transfer or Reset iPhone” > “Reset” > “Reset Network Settings” if your connection seems fine but TikTok still won’t send messages ¹.

Additional Tips

– Disable Data Saver mode: TikTok may fail to send or receive messages in active data saver mode, so disable it in the Settings menu.

– Force stop TikTok Force stopping the app can resolve common glitches.

– Check TikTok servers: Use Downdetector to verify if TikTok servers are down or experiencing issues ².